Frequently Asked Questions

---

If you aren’t sure who to contact after reading through the below descriptions, please email our Office Director and we’ll help point you in the best direction.

Office Director: Anything related to our office, administrative side, questions regarding the parent portal system, class registration, payment, apparel, general questions about the gym or programs within, information regarding absences from a class or Team practice, make up classes, and any questions you have that don’t fit into one of our other director’s roles.

Gym Director: Anything related to all classes that happen in the gym (excluding Tumbling, and all competitive cheer tiers: Cheerabilities, Novice, Prep, Elite). Questions about class programs such as Intro to All-Stars, Cheer Basics, Specialty Rec Classes, and more. Questions regarding Cheer Itineraries or schedules.

All-Star Director: Anything related to all competitve cheer tiers including Cheerabilities, Novice, Prep, and Elite. Not including billing questions, class make ups, and absences.

Tumbling Director: Anything related to the tumbling program including classes, private lessons, etc. Questions regarding progressions, tumbling clinics, etc.

Camps Director: Anything related to all camps and clinics in the gym including high school, college, and all-star camps and choreography, skill clinics, summer camps, and more.

TRIBE Fitness Director: Anything related directly to our sister company, TRIBE Fitness, as well as questions regarding specific strength and conditioning programs within the gym.

- Elite/Full Year Team Registration and Placements take place in April each year.

- Prep Team Registration and Placements take place in August each year.

- Novice Team Registration and Placements take place in December each year.

Click HERE to learn more about upcoming Team Placements or email us with any questions about which program is best for you.

Click on the “Parent Portal” link in the menu of any page of our website. You will be transferred to our Parent Portal where you can register and manage your class selections as well as make payments and update your autopay on file with Tribe.

You can see a quick list of important first-day details for different class types in the "New to Tribe" file HERE

For a detailed description on all of our billing, class registration, and Parent portal, please click HERE.

We have the BEST ratio for our classes in all of Des Moines – this is one of the reasons our Athletes progress so well! In our Beginning Tumbling Classes, our ratio is 1:6; in our Intermediate and All-Levels Tumbling and JUMP Classes, our ratio is 1:12; and in Flight & Flex class our ratio is 1:15. Cheer Basics is 1:12, and Intro to All Stars is 1:10

Check out all of our class descriptions under the “WHAT WE OFFER” tab.

Third parties are not allowed to use any of the Tribe logos without license, signed agreement, or other written permission from the Tribe office. All logos and branding, both those trademarked and those not, are protected by US Copyright Law. The image of our gym Family, Culture, and Presence is very important to us, so we have strict usage guidelines for all apparel containing the gym logos or Team logos. Thanks for understanding – and if there’s something you want to see in the pro shop, let us know!

To see the cost associated with all of our rec classes, please click on the specific class under the “What We Offer” tab, or visit our Parent Portal

The anniversary fee is charged to every Athlete at Tribe and is the annual insurance and registration fee so we can keep your Athletes and our Staff safe. Once your Athlete’s anniversary date is set, you will be auto-billed on that anniversary date as long as the Athlete is still enrolled at Tribe.

Absolutely! If you’re brand new to Tribe, your Athlete may do one free trial class prior to registering. You MUST email the office to sign up for a trial class as we keep a strict Athlete to Coach ratio. You will need to complete a Parent Portal account with all family/athlete info (but no payment information) so we can officially place your Athlete in the trial class. Each Athlete must also have a RELEASE FORM on file in order to take their trial class.

Make-up classes can be scheduled one week before or after the missed class. You MUST email the office for any make-up class. Tribe will do our best to find a class that has availability that works with your schedule. Space is reserved for the make-up in available classes as we maintain our Athlete to coach ratio. If you miss a scheduled make-up class, no further make-up will be allowed.

There are six levels, 1-6, and the skills allowed at each level are specified for stunts, baskets, pyramids, tumbling, and more. Below is a description of each level’s tumbling standards (this is not a full list).

• Level 1: No experience necessary, cartwheels, round offs, forward and backward rolls, back bends, back and front walkovers, and more.
• Level 2: Standing back handsprings, round off back handsprings, level 1 skills connected to level 2 skills, front handsprings.
• Level 3: Standing multiple back handsprings, punch fronts, round off back handspring back tucks, aerials, jumps connected to back handsprings, and more.
• Level 4: Standing tucks, round off back handspring layouts, whips, standing handsprings to tucks and layouts, and more.
• Level 5: Jump tucks, twisting skills out of running passes, and more.
• Level 6: Standing back handsprings to fulls, standing fulls, double fulls, and more.