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Intro to All Stars 1

POPULAR QUESTIONS

Have a question? We’re here to help. If you can't find the answer to your question, please  CONTACT US.

  • Who should I contact?

    If you aren’t sure who to contact after reading through the below descriptions, please email our Office Director and we’ll help point you in the best direction.


    Office Director: Anything related to our office, administrative side, questions regarding the parent portal system, class registration, payment, apparel, general questions about the gym or programs within, information regarding absences from a class or Team practice, make up classes, and any questions you have that don’t fit into one of our other director’s roles. office@ourtribeathletics.com


    All-Star Director: Anything related to all competitve cheer tiers including Cheerabilities, Novice, Prep, and Elite. Not including billing questions, class make ups, and absences. cheer@ourtribeathletics.com


    Tumbling Director: Anything related to the tumbling program including classes, private lessons, etc. Questions regarding progressions, tumbling clinics, etc. tumbling@ourtribeathletics.com


    Camps Director: Anything related to all camps and clinics in the gym including high school, college, and all-star camps and choreography, skill clinics, summer camps, and more. camps@ourtribeathletics.com


    TRIBE Fitness Director: Anything related directly to our sister company, TRIBE Fitness, as well as questions regarding specific strength and conditioning programs within the gym. office@tribeathleticsfit.com

  • When is registration for cheerleading Teams at Tribe?

    - Elite/Full Year Team Registration and Placements take place in April each year.


    - Prep Team Registration and Placements take place in August each year.


    - Novice Team Registration takes place into November each year.


    To learn more about upcoming Team Placements, check out the PARENT PORTAL or email us with any questions about which program is best for you at cheer@ourtribeathletics.com

  • How do I register for a class?

    Visit the “Parent Portal” link where you can register and manage your class selections as well as make payments and update your autopay on file with TRIBE. For step-by-step instructions, visit our HOW-TO page.

  • It's our first class...what do we need to know?

    Arrive a little early and our front desk will be happy to show you around if available. Your Athlete should wear clean gym shoes or be barefoot and are welcome to bring a water - we ask no straws, please. Any Athletic fitting clothes are perfect.


    When you arrive, you'll check in at the front desk using either your main phone number on your account or your QR code in the app.

  • How do we use the Parent Portal?

    You can find many helpful tips and tricks on our HOW-TO page. You can also download our easy-to-use app on the Google or Apple store.

  • What's your Coach to Athlete Ratio?

    We have the BEST ratio for our classes in all of Des Moines – this is one of the reasons our Athletes progress so well! In our Tiny Tumbling Classes, our ratio is 1:6; in our Fundamentals and T100-T500 Tumbling our ratio is 1:9 and JUMP, HIIT Zero, and FLYER FLEX our ratio is 1:20. Cheer Basics and Intro to All Stars are 1:12.

  • What is your policy on logo usage if we want to make our own apparel?

    Third parties are not allowed to use any of the Tribe logos without license, signed agreement, or other written permission from the Tribe office. All logos and branding, both those trademarked and those not, are protected by US Copyright Law. The image of our gym Family, Culture, and Presence is very important to us, so we have strict usage guidelines for all apparel containing the gym logos or Team logos. Thanks for understanding – and if there’s something you want to see in the pro shop, let us know!

  • How much do classes cost?

    To see current rates for available classes, clinics, and camps, please visit the Parent Portal. For private lesson rates, click HERE.

  • What's the Anniversary Fee?

    The anniversary fee is charged to every Athlete at Tribe and is the annual insurance and registration fee so we can keep your Athletes and our Staff safe. Once your Athlete’s anniversary date is set, you will be auto-billed on that anniversary date as long as the Athlete is still enrolled at Tribe.

  • Can our Athlete do a Trial Class?

    If you’re brand new to Tribe, your Athlete may do one paid trial class prior to registering for a monthly class. We allow one paid trial in any of our Tumbling Classes (Tiny, Fundamentals A + B, 100-500), Cheer Basics, and Flex/Jump/HIIT Zero. Due to the nature of our classes and always full registration, no other classes have allowable trials.


    Trial classes are $20. The $20 fee is applied towards your account as a credit towards your first month's tuition when you join the class you trialed.


    Before requesting a trial class, you will need to fully complete a Parent Portal account with all Family/Athlete info so we can officially place your Athlete in the trial class. This INCLUDES autopay information. You will be charged for the trial class fee, but you will not be charged anything further unless you login to ACTIVELY enroll your Athlete (the TRIBE Office does not enroll Athletes). After you have the Parent Portal completed, simply email us the class (with available space) that you are interested in, and we will complete the trial sign-up process.


    Athletes deciding to enroll after the trial will be billed for the current month's tuition (in full or prorated) as well as the Anniversary Fee, if necessary.

  • What's the policy on make-up classes?

    Make-up classes are ONLY available for Tumbling, Jump, and Flyer Flex. To learn how to schedule a make up, click HERE. Please note, make-ups can only be made up 8 days AFTER a class is missed and can only be made for the same class type and tier.


    MAKE UP CLASSES ARE NOT GUARANTEED. We cannot guarantee we will have space in a class for your Athlete to make up. 

  • What are the different levels in Cheerleading/Cheer Tumbling?

    There are six levels, 1-6, and the skills allowed at each level are specified for stunts, baskets, pyramids, tumbling, and more. Below is a description of each level’s tumbling standards (this is not a full list).

    • Level 1: No experience necessary, cartwheels, round offs, forward and backward rolls, back bends, back and front walkovers, and more.
    • Level 2: Standing back handsprings, round off back handsprings, level 1 skills connected to level 2 skills, front handsprings.
    • Level 3: Standing multiple back handsprings, punch fronts, round off back handspring back tucks, aerials, jumps connected to back handsprings, and more.
    • Level 4: Standing tucks, round off back handspring layouts, whips, standing handsprings to tucks and layouts, and more.
    • Level 5: Jump tucks, twisting skills out of running passes, and more.
    • Level 6: Standing back handsprings to fulls, standing fulls, double fulls, and more.
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